Shipping and Delivery Policy
Last Updated: [14/01/2025]
At Parampara Silks, we are committed to delivering your orders promptly and efficiently. Please read our shipping and delivery policy carefully to understand our process.
1. Shipping Locations
- We offer shipping across all over india.
- International shipping may be available. Please contact us for details before placing an order.
2. Processing Time
- Orders are typically processed within 1 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
- Custom or made-to-order items may require additional processing time.
3. Shipping Methods & Estimated Delivery Time
- We offer standard and express shipping options.
- Estimated delivery times:
- Standard Shipping: 7-10 business days
- Express Shipping: 2-4 business days
- Delivery times may vary due to unforeseen circumstances such as weather conditions, customs clearance, or courier delays.
4. Shipping Charges
- Shipping charges vary based on location, order weight, and shipping method selected.
- The exact shipping cost will be calculated at checkout.
- Free shipping may be available on orders above 10.
5. Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email or SMS.
- You can track your order using the link provided in the confirmation email.
6. Undelivered or Lost Shipments
- If your order has not arrived within the estimated time, please contact us at theparamparasilks@gmail.com.
- If an order is lost or undelivered due to incorrect shipping details provided by the customer, Parampara Silks is not responsible for reshipping or refunding the order.
7. International Shipping & Customs
- International orders may be subject to customs duties, taxes, and fees, which are the customer’s responsibility.
- Parampara Silks is not responsible for any delays caused by customs processing.
8. Damaged or Incorrect Orders
- If you receive a damaged or incorrect item, please contact us within [Number] days of delivery with supporting images.
- We will arrange for a replacement or refund as per our return policy.
9. Contact Us
For any shipping or delivery-related inquiries, please reach out to us at:
- Email: theparamparasilks@gmail.com
- Phone: +91 7567909007
- Address: 115/ sahaj indusrtial society , bamroli , surat , gujarat , india.
By placing an order with us, you agree to our Shipping and Delivery Policy.